Supernova is the most advanced antireflective coating available in Trinidad & Tobago. Supernova reduces the amount of reflections while also repelling dirt and water making lenses easier to clean. Utilizing German technology and the newest optical science available in the industry, our laboratory is able to produce world class coatings for prescription lenses right here in Trinidad thereby reducing the wait time from two – three weeks to three – four days.
What is an anti reflective coating?
Anti-reflective coatings (also called “AR coating”) improves vision, reduces eye strain and makes your eyeglasses look more attractive. These benefits are due to the ability of AR coating to minimize reflections from the front and back surfaces of your eyeglass lenses
How does supernova work?
Supernova is made of a very hard thin film that is layered on the lens. It is made of material that has an index of refraction that is somewhere between air and glass. This causes the intensity of the light reflected from the inner surface and the light reflected from the outer surface of the film to be nearly equal. When applied in a thickness of about a quarter of light’s wavelength, the two reflections from each side of the film basically cancel each other out, minimizing the glare you see.
Is Anti Reflective the same as Polarized?
These are actually different, and you can get an AR coating on the polarized lenses. The AR coating basically reduces glare and “ghost” images due to reflections at the lens surfaces. It works indoors and outdoors and allows more light to enter your eyes.
Polarized lenses are primarily for outdoor use and are used to reduce disabling and blinding glare. As an example, if you look at a body of water when the sun is low in the horizon, you’ll see a lot of glare. Polarized lenses will reduce that glare. Same thing for glare from roads while driving. Polarized lenses filter the light entering your eyes.
Can I add Supernova to an existing lens?
It is not recommended to add an anti-reflective coating to existing lenses as the process for layering the coating requires a pristine surface for it to bond properly. All new lenses go through a preparation process to achieve suitable surface properties. 99% of lenses that are already dispensed and used by patients have micro-scratches or worse that prevent a good AR bonding
How should I care for my lenses with Supernova?
Always keep your lenses stored in your case.
Always use your AR cleaner together with a microfibre cloth. DO NOT rub your dry lenses with paper towels and other coarse fabrics.
When cleaning use one direction to wipe off dirt and smudges, then use a circular wipe around the edges to dry the lenses.
Don’t store your spectacles in your car for long periods during the day and keep your lenses away from high heat sources to prevent crazing from happening.
What is Same Day service?
Your frames are available on immediate purchase, and based on your lens features, your eye glasses can be ready for collection by 4pm the same day if the order is placed by 12 noon that same day. This service varies by branch. You can call 800-2020 for further information.
What is Next Day service?
Based on your lens features and time or ordering, your eye glasses can be ready for collection the next working day at 4pm. This service varies by branch. You can call 800-2020 for further information.
What lens features are not available for the Same Day / Next Day Service?
Due to the process involved in applying the Anti-reflective coating, this service is not available the Same Day or Next Day. In addition, where a special lens needs to be ordered, this will not apply.
Is this service available at all your locations?
No, due to geographic restrictions, some locations only offer Next Day service.
Will insurance claims still be applicable in the service?
Yes, all vision benefits as per your insurance provider coverage will be applicable.
Are down payments and layaways applicable under this service?
All purchases are subject to our regular down payment policy. Layaways are not applicable, however, on completion of your layaway payments your eye glasses may be applicable to a Same Day or Next Day return period.
Can I use my own frame for this service?
Yes you can. Your own frame is subject to our customer service policies and the service is subject to the lens availability.
Is there any period that this service not available?
From time to time, in order to ensure we continue to maintain the superior quality of our lenses and deliver the best customer experience to you, there may be a suspension of the service not lasting longer than 5 business days. Notices where this will occur will appear on all our media means and in store.
Where can I get more information of this service?
You can visit any one of our 11 locations nationwide, call our toll free customer service line 800-2020 and visit our social media networks (Facebook, Twitter, Instagram ).