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Become a part of our eye care team

Join a team of great people at one of our store locations or our head office.

With the largest optical chain in Trinidad and Tobago and growing, our business philosophy of Caring for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment.

At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Expert Care for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

 

Job Summary:

The Accounts Clerk / Optical Assistant will perform various cashier-related and accounting functions to support the retail store’s daily operations. The designate will also contribute to an exceptional retail experience, selecting the right products for our customers’ eyewear and eyecare needs and providing any after-care services. Previous experience in the optical/retail industry will be considered an asset.

 

Duties and Responsibilities:

  • Promote Value Optical Limited consistently as the premier choice for eye examinations; spectacles, contact lenses fittings and all other optical needs.
  • Acts promptly in greeting all customers; asks appropriate questions to ascertain customer needs and acts in accordance with the Company’s policy to ensure that all customer needs are met.
  • Assists customers with the selection of frames by offering commentary on styles and colours, coordinating frames with facial and eye measurements and optical prescriptions.
  • Utilizes creative sales techniques to sell the Company’s offering of lenses, frames, spectacles, contact lenses and related accessories based on identified customer needs.
  • Educates customers on eyeglasses and contact lenses use and care.
  • Accurately records and submits work orders, reports and any other retail documentation as required.
  • Assist with requisition of goods for sale, stationery, and sundry items from Administrative Office to be completed by the given date once per month.
  • Verify patient information for accuracy
  • Prepare and complete MS Excel Reports

Qualifications:

  • Five (5) CSEC passes inclusive of Mathematics and English.
  • Proficient in the use of MS Office Suite/ Office 365
  • Previous experience in a similar role, particularly in a fast paced, customer-driven environment will be an asset.

Qualities:

  • Customer Service Focus
  • Agility/Flexibility
  • Goal-oriented
  • Teamwork
  • Empathy
  • Detail Oriented

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Caring for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

Job Summary:

The Branch Administrator is required to independently manage the optical branch operations and its staff. The successful candidate will exercise sound judgement to maintain operational efficiency and patient service excellence through the management of people.

Duties and Responsibilities:

  • Effectively manage the day-to-day retail store operations.
  • Management of customer concerns, collaborating with the Dispensing Optician to resolve technical issues, ensuring positive and long-term customer relationships.
  • Actively monitor the patient flow to ensure delivery of service & growth of the retail store
  • Work cohesively with the Marketing team to grow the Value Optical brand and increase market share
  • Creates a high-performance team through effective communication, motivation, training, and performance evaluations.
  • Reconciliation of sales for the business day
  • Ensures compliance with established Accounting and Operational safety protocols.

Required Skills/Abilities:

  • Excellent leadership and management skills
  • Excellent customer relations skills.
  • Ability to multitask in a fast- paced optical environment and meet stringent deadlines
  • Excellent verbal and written communication skills.
  • Analytical & Detail-oriented.
  • Ability to meet and surpass monthly goals.

Education and Experience:

  • Bachelor’s Degree in Management Studies or related field.
  • At least Five (5) years’ experience in a fast-paced retail environment at a managerial level
  • Proficient in MS Office Suite

Only short-listed candidates will be contacted.

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Caring for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

Job Summary:

The Branch Administrator is required to independently manage the optical branch operations and its staff. The successful candidate will exercise sound judgement to maintain operational efficiency and patient service excellence through the management of people.

Duties and Responsibilities:

  • Effectively manage the day-to-day retail store operations.
  • Management of customer concerns, collaborating with the Dispensing Optician to resolve technical issues, ensuring positive and long-term customer relationships.
  • Actively monitor the patient flow to ensure delivery of service & growth of the retail store
  • Work cohesively with the Marketing team to grow the Value Optical brand and increase market share
  • Creates a high-performance team through effective communication, motivation, training, and performance evaluations.
  • Reconciliation of sales for the business day
  • Ensures compliance with established Accounting and Operational safety protocols.

Required Skills/Abilities:

  • Excellent leadership and management skills
  • Excellent customer relations skills.
  • Ability to multitask in a fast- paced optical environment and meet stringent deadlines
  • Excellent verbal and written communication skills.
  • Analytical & Detail-oriented.
  • Ability to meet and surpass monthly goals.

Education and Experience:

  • Bachelor’s Degree in Management Studies or related field.
  • At least Five (5) years’ experience in a fast-paced retail environment at a managerial level
  • Proficient in MS Office Suite

Only short-listed candidates will be contacted.

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Expert Care for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

JOB SUMMARY:

Offer an exceptional service experience to all of Value Optical’s customers, this involves promoting the Company’s products and services and interacting with patients in a professional and cordial manner.  Advise patients on the selection of the right products for eye needs and extend patient after care services, record all sales receipts, and complete daily cash reporting.

DUTIES AND REPSONSIBILITIES:

  • Promote Value Optical Limited consistently as the premier choice for eye examinations; spectacles, contact lenses fittings and all other optical needs.
  • Acts promptly in greeting all customers; asks appropriate questions to ascertain customer needs and acts in accordance with the Company’s policy to ensure that all customer needs are met.
  • Assists customers with the selection of frames by offering commentary on styles and colours, coordinating frames with facial and eye measurements and optical prescriptions.
  • Utilizes creative sales techniques to sell the Company’s offering of lenses, frames, spectacles, contact lenses and related accessories based on identified customer needs.
  • Educates customers on eyeglasses and contact lenses use and care.
  • Accurately records and submits work orders, reports and any other retail documentation as required.
  • Assist with requisition of goods for sale, stationery, and sundry items from Administrative Office to be completed by the given date once per month.
  • Verify patient information for accuracy
  • Prepare and complete MS Excel Reports

QUALIFICATIONS:

  • Five (5) CSEC passes inclusive of Mathematics and English.
  • Proficient in the use of MS Office Suite/ Office 365
  • Previous experience in a similar role, particularly in a fast paced, customer-driven environment will be an asset.

QUALITIES:

  • Customer Service Focus
  • Agility/Flexibility
  • Goal-oriented
  • Teamwork
  • Empathy
  • Detail Oriented

Only short-listed candidates will be contacted.

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Expert Care for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

JOB SUMMARY:

Offer an exceptional service experience to all of Value Optical’s customers, this involves promoting the Company’s products and services and interacting with patients in a professional and cordial manner.  Advise patients on the selection of the right products for eye needs and extend patient after care services, record all sales receipts, and complete daily cash reporting.

DUTIES AND REPSONSIBILITIES:

  • Promote Value Optical Limited consistently as the premier choice for eye examinations; spectacles, contact lenses fittings and all other optical needs.
  • Acts promptly in greeting all customers; asks appropriate questions to ascertain customer needs and acts in accordance with the Company’s policy to ensure that all customer needs are met.
  • Assists customers with the selection of frames by offering commentary on styles and colours, coordinating frames with facial and eye measurements and optical prescriptions.
  • Utilizes creative sales techniques to sell the Company’s offering of lenses, frames, spectacles, contact lenses and related accessories based on identified customer needs.
  • Educates customers on eyeglasses and contact lenses use and care.
  • Accurately records and submits work orders, reports and any other retail documentation as required.
  • Assist with requisition of goods for sale, stationery, and sundry items from Administrative Office to be completed by the given date once per month.
  • Verify patient information for accuracy
  • Prepare and complete MS Excel Reports

QUALIFICATIONS:

  • Five (5) CSEC passes inclusive of Mathematics and English.
  • Proficient in the use of MS Office Suite/ Office 365
  • Previous experience in a similar role, particularly in a fast paced, customer-driven environment will be an asset.

QUALITIES:

  • Customer Service Focus
  • Agility/Flexibility
  • Goal-oriented
  • Teamwork
  • Empathy
  • Detail Oriented

Only short-listed candidates will be contacted.

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Expert Care for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

JOB SUMMARY:

Offer an exceptional service experience to all of Value Optical’s customers, this involves promoting the Company’s products and services and interacting with patients in a professional and cordial manner.  Advise patients on the selection of the right products for eye needs and extend patient after care services, record all sales receipts, and complete daily cash reporting.

DUTIES AND REPSONSIBILITIES:

  • Promote Value Optical Limited consistently as the premier choice for eye examinations; spectacles, contact lenses fittings and all other optical needs.
  • Acts promptly in greeting all customers; asks appropriate questions to ascertain customer needs and acts in accordance with the Company’s policy to ensure that all customer needs are met.
  • Assists customers with the selection of frames by offering commentary on styles and colours, coordinating frames with facial and eye measurements and optical prescriptions.
  • Utilizes creative sales techniques to sell the Company’s offering of lenses, frames, spectacles, contact lenses and related accessories based on identified customer needs.
  • Educates customers on eyeglasses and contact lenses use and care.
  • Accurately records and submits work orders, reports and any other retail documentation as required.
  • Assist with requisition of goods for sale, stationery, and sundry items from Administrative Office to be completed by the given date once per month.
  • Verify patient information for accuracy
  • Prepare and complete MS Excel Reports

QUALIFICATIONS:

  • Five (5) CSEC passes inclusive of Mathematics and English.
  • Proficient in the use of MS Office Suite/ Office 365
  • Previous experience in a similar role, particularly in a fast paced, customer-driven environment will be an asset.

QUALITIES:

  • Customer Service Focus
  • Agility/Flexibility
  • Goal-oriented
  • Teamwork
  • Empathy
  • Detail Oriented

Only short-listed candidates will be contacted.

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Caring for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

JOB SUMMARY:

Assist the Company in achieving its goals and objectives through the management of customer relations. These goals are fulfilled through high customer retention, customer satisfaction and the monitoring and resolution of customer complaints in a timely manner.

DUTIES AND RESPONSIBILITIES:

  • Improve the customer service experience, create engaged customers, and facilitate organic growth of Value Optical Limited.
  • Identify customer expectations at all retail locations.
  • Achieve customer service objectives by analysing customer service information and making strategic reviews and recommendations.
  • Develop and implement Customer Care Program training.
  • Manage new and existing customer relationships through rapport and customer care initiatives.
  • Take ownership of customer complaints/issues, provide audit of same and work to expeditiously resolve.
  • Develop and implement metrics to measure customer satisfaction and retention.
  • Monitor and assess delivery of customer service expectations at all retail locations.
  • Develop customer service procedures, policies, and standards.
  • Keep ahead of industry’s developments and apply best practice to areas of improvement.
  • Develop and implement Customer Loyalty and Rewards Programme.

QUALIFICATIONS & WORK EXPERIENCE:

  • First Degree in Management Studies, Marketing or Communication.
  • 3-5 years’ experience in a Managerial role in a Retail environment (US /Canada experience will be an asset).
  • Must be a holder of a valid driver’s license with own vehicle

SKILLS:

  • Strategic Analytical Thinker
  • Excellent written and verbal communication
  • Active Listening
  • Proficient in the use of Microsoft Office Suite
  • Highly organized

QUALITIES:

  • Empathetic
  • Flexible
  • Team Player
  • Energetic

Only short-listed candidates will be contacted.

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Caring for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

Job Summary

The incumbent shall be responsible for but not limited to the following:

  • Knowledge of website development to maintain existing platform.
  • Ability to make informed product recommendations to customers as it relates to merchandise.
  • Continuous evaluation and implementation of e-commerce strategies to improve website performance and keep abreast of latest trends.
  • Ability to manage multiple e-commerce projects simultaneously, meet deadlines with accuracy and provide consistent execution and follow up.
  • Assist with engaging online presence using SEO (Search Engine Optimization).
  • Write and edit product content to be published on e-commerce portals.
  • Upload imagery and product description for each product listing, ensuring information is accurate and not duplicated.
  • Collaborate on designs on social media campaigns to increase digital sales.
  • Management of all online activity as it relates to traffic acquisitions and sales.
  • Monitor end to end customer experience and touch points utilizing CRM campaigns.
  • Answer customer questions via the website Product Q&A feature with creative problem solving and research.
  • Advise and Contribute to Company’s overall digital Marketing strategy.
  • Lead specially assigned projects as proposed by Directors.

Academic Qualifications:

BSc Marketing Special -UWI  Or  BSc Information Technology specialized with E-Commerce -UWI

Experience:

  • Minimum of 3 years’ experience working with WooCommerce.
  • Minimum of 3 years’ experience with Website Development
  • Minimum of 3 years’ experience with WordPress
  • 2-3 years’ experience in an E-Commerce/Marketing retail environment will be an asset.

Attributes:

  • Professional disposition
  • Strategic Mindset
  • Flexible
  • Creative
  • High Energy
  • Detail Oriented

If interested, please use the link below to submit your applications by Wednesday 16th June, 2021.

Only short-listed candidates will be contacted.

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Expert Care for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

JOB SUMMARY:

The Optical Lab Technician under the general direction of the Lab Manager/ Supervisor participates in all laboratory lens processing activities at our in-house laboratories. The jobholder will be a team-player and will be directly responsible for producing superior lenses on a daily basis ensuring that both the Company’s quality and service delivery standards are met.
JOB DUTIES AND RESPONSIBILITIES:
  • Use optical lab management system to obtain job listings and requirements
  • Interpret work orders and instructions for surfacing and edging lenses for the purposes of producing a quality fabricated pair of eyewear
  • Test lens’ prescription using manual and automated lens meter or lens analyzer to verify that the power of the lens blank is surfaced correctly for edging
  • Ensure that all parameters associated with work order are verified for accuracy
  • Ensure in collaboration with Quality Control that finished lenses meet or exceed standards using quality assurance checklist
  • Package finished eyewear for retail distribution
  • Actively monitor all machines used for normal operations, fluid levels and all other observable operating requirements
  • Perform any other job-related duties and responsibilities as assigned by manager or supervisor
MINIMUM JOB REQUIREMENTS:
  • Five (5) C.X.C passes inclusive of Mathematics and English preferably with Grades 1 and 2
  • General knowledge of C.X.C Chemistry and Physics will be an asset
  • Ability to work flexible hours and locations inclusive of Saturday.
  • Must be able to comfortably lift up to 30lbs in weight on a frequent basis

Only short-listed candidates will be contacted.

Company Overview

Value Optical Limited is one of the largest optical chains in Trinidad and Tobago with 15 locations and growing. Our business philosophy of Caring for Your Eyes is a belief system that fuels our science and energizes our people to provide our customers with superior eye-wear, state of the art medical expertise, and extraordinary service all at affordable prices. Our in-house lab facilities are furnished with expert technology that is among the best in the industry and are the engine rooms powering the success of our Same Day and Next Day service delivery commitment. At Value Optical, we value people and we continue to remain focused on building a unique customer and employee experience that empowers our people to be their best.

Job Summary

The incumbent shall be responsible for but not limed to the following duties:

  • Management of legal documentation as it pertains to compliance on all new business initiatives and requirements.
  • Management and Supervision of all aspects of Franchising locally and internationally
  • Assist in Preparation of Financial Statements for Branches
  • Lead specially assigned projects as proposed by the Board of Directors.

Academic Qualifications

  • 1st degree in Accounting – UWI (no ACCA)
  • LLB (not a practicing lawyer)

Experience 

  • At least 3 years in a previous Legal and Accounting position
  • Knowledgeable in legal aspects of Contract Law and Corporate law.

Attributes

  • Professional disposition
  • Strong Business Acumen
  • Excellent Written Skills
  • Detail Oriented
  • High Energy

If interested, please use the link below to submit your applications by Saturday 15th May 2021

Alternatively, applications can be mailed to:

The Manager, People & Organisational Development
Value Optical Limited
#9 Southern Main Road
CHAGUANAS

Only short-listed candidates will be contacted.

Apply today

Join a team of great people at one of our store locations or our head office.
Fax: 671.1080 | Email: careers@valueoptical.com